Is This an Evolution in the Hair Industry or a Cop Out?
Some of you may have seen the tweet above. From the posts I have seen on social media a lot of people felt this tweet was out-of-pocket and made them pay more attention to who they get to provide hair styling services. I was livid and could not believe this is the direction the hair styling industry is moving in.
As an entrepreneur and BRAND IDENTITY COACH I’m extremely concerned about the problematic redefining of customer service and having the audacity to call it “old school”. I’m not bashing the person who posted this tweet but I am very disappointed in what I found when I started researching the hair industry as it relates to services.
I was going to write a whole post about this but I decided to ask you “what do you think”?
Here’s what others had to say about the tweet